Category Archives: Internet Services

Piracy vs. open Internet

Convenient How You cite studies think-tank in an effort to minimize the impact of online piracy. One would think the LA Times newspaper stature will have editorial staff who can dig a little deeper into the problem, rather than relying … Continue reading

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Why have my Internet connection slowing down?

Slow Internet access can be a right pain in the workplace and at home. Today, we demand immediate access to the website and the service cloud. Gone the days of 9600 baud modem and where we have a high speed … Continue reading

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Cable customers to switch to a smartphone for Internet

For electric service restored to thousands of Massachusetts residents after Tropical Storm Irene, a little surprised to learn that when the power is on, the cable service they may still come out. Soraya Stevens Comcast Corp. customers switch to the … Continue reading

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Auditors recommend the online customer service program SSA

Social Security Administration must develop a long-term plan for how he will use the Internet to provide better customer service, the internal watchdog agency this week. The agency has done a lot of short-term planning for Web-enabled customer service in … Continue reading

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FBI Warns of New Internet Fraud

Federal Bureau of Investigation Internet Crime Complaint Center (IC3) has released a report on the latest frauds and scams that circulate on the internet. The report is based on information from law enforcement and complaints submitted to the IC3, and … Continue reading

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